Terms

Terms of Service

Last updated: 2026-11-10 · Version 1

1. Scope

These terms cover the website lightningeg.com (the “site”), in English and Arabic; the Lightning app on Windows and Android, wherever you got it; website accounts; Cotton; and paid themes.
Lightning is the name of the app and of the people who make it (“we”). Write to us at hello@lightningeg.com.
What we collect and why is in the Privacy Notice.
By using the site, the app or an account, you agree to these terms. If you don’t, please don’t use them.

The app is free. Every feature stays free: no trial, subscription or paid feature. Only themes, which change how the app looks, are sold.
The app has no account. Your money data stays in an encrypted profile on your own devices. We never receive it and cannot recover it.
Keep your password or recovery key, and keep backups. Without them, nobody can open your profile, us included.
The app records money; it moves none. It does not pay, transfer or invest for you.
Figures, plans and prices in the app are for your own records. They are not financial, tax, legal or investment advice. Check them before you rely on them.
Prices come from outside sources and can be late or wrong.
The source code is public under the licence in its repository. That licence, not these terms, says what you may do with the code.

An account is for one person. Give an email you can read, and keep your sign-in to yourself.
You are responsible for what happens in your account.
We may pause or close an account that breaks section 8, with a note saying why when we can.
You can delete your account at any time on the account page (Privacy Notice, section 7).

Cotton is the site’s wallet. You get it by topping up with InstaPay or by earning it for work we verified.
Cotton is spent only on the site’s cosmetics. It has no cash value, cannot be withdrawn, sold or moved to another account, and earns nothing.
A top-up is added after we confirm the money arrived. Copy your account email into the transfer note, as the top-up page asks.
If you delete your account, its Cotton goes with it.

A theme changes how the app or site looks. It never adds, removes or limits a feature.
You can buy a theme on the site with Cotton, or in the Google Play version of the app with Google Play.
Buying a theme gives you a personal, permanent right to use it. How many profiles one purchase unlocks is shown before you buy.
An unlocked theme works offline and stays unlocked in later versions of the app.
Do not share, sell or copy unlock codes or licences for other people.
Themes you can try before buying are free to try; nothing is charged until you buy.

On the site: top-ups and cosmetic purchases are final. No discretionary refunds are offered.
For a duplicate transfer, a wrong amount or a purchase that was not delivered, write to us. We check each case by hand.
On Google Play: Google takes the payment, and Google Play’s refund policy applies. You can ask Google for a refund within 48 hours of buying.
After that, write to us with the order number from your Google Play receipt. We decide each case.
A refunded Google Play purchase cannot unlock any more profiles. Themes it already unlocked stay, because they work offline.
Nothing in this section limits rights the law gives you.

Stories, feedback, profile details and contributions you send stay yours.
You let us show them on the site and in the app’s pages, as you chose when you sent them.
We review stories before they appear and may decline or remove one.
Send only what you have the right to share, and nothing that names or exposes someone else.

Do not attack, overload or probe the site, the store or the relay, except through a private security report.
Do not forge, change or resell licences, codes, receipts or Cotton.
Do not use the site to harass anyone, send spam or break the law.
Report security problems privately, as the Contribute page says.

The site and the app are provided as they are. We work to keep them correct and available, but cannot promise they are free of errors or always online.
As far as the law allows, we are not responsible for indirect losses, or for decisions made from figures in the app.
As far as the law allows, our total responsibility to you is what you paid us in the 12 months before the claim.
Nothing in these terms limits a right you have by law, including the consumer rights of the country you live in.

These terms follow the law of Egypt.
If you live elsewhere, the consumer protections of your country still apply to you.
Please write to us first; most problems are solved by email.

The date above shows the last update.
If a change affects what you bought or what you agreed to, we say so on the site before it applies.
Earlier versions are kept in the Version Archive.